Privacy Policy

Last updated: March 2025

East Bay Postpartum Doula Circle ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when filling out forms, requesting a consultation, or contacting us directly.
  • Health-Related Information: Due date, birth details, family size, and care preferences you share to help us match you with an appropriate doula.
  • Usage Data: Information about how you access and interact with our website, including IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.
  • Communication Data: Records of correspondence when you contact us via email, phone, or our website contact form.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide information about our doula services.
  • To match you with a postpartum doula who fits your family's needs.
  • To communicate with you about appointments, scheduling, and service updates.
  • To improve our website, services, and overall user experience.
  • To send periodic emails or newsletters, if you have opted in to receive them.
  • To comply with legal obligations and protect our rights.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • With Doulas: We share relevant details with independent postpartum doulas within our circle to facilitate your care.
  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information when required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site.

  • Essential Cookies: Required for basic website functionality.
  • Analytics Cookies: Help us understand visitor behavior and improve our site.
  • Preference Cookies: Remember your settings and preferences for future visits.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, including using strong passwords and keeping your login credentials confidential.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

East Bay Postpartum Doula Circle
Email: info@eastbaypostpartum.com

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.